Privacy Policy

Privacy Policy

Last updated: February 10, 2026

At Refreshrain, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase.

Information We Collect

Personal Information

When you make a purchase or create an account, we collect:

  • Name and contact information (email, phone number)
  • Billing and shipping address
  • Payment information (processed securely through our payment provider)
  • Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on our site
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • ✅ Process and fulfill your orders
  • ✅ Send order confirmations and shipping updates
  • ✅ Respond to your questions and provide customer support
  • ✅ Improve our website and product offerings
  • ✅ Send promotional emails (only if you've opted in)
  • ✅ Prevent fraud and enhance security
  • ✅ Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Payment processors, shipping companies, and email service providers who help us operate our business
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition of our business

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Object to processing of your personal information

To exercise these rights, please contact us through our website.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Website: Contact Us Page